Airlines will make better efforts to help passengers stranded by technical failures – when they have no other choice.
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Fliers Left Up In The Air
Tag Archives: Air Travel
The Power Of Why
If you have not learned how to help an airplane seatmate don an oxygen mask, one YouTube video could save two lives.
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A Customer Complaint That Got Results
JetBlue heard and addressed the author’s complaints in a way that can help a lot of loyal customers.
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JetBlue Kicks Me To The Curb
Does a customer loyalty program work both ways? Apparently not at a certain airline whose favorite color is blue.
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Where Are The Missing Holiday Travelers?
You might not believe it while caught in today’s holiday rush, but Thanksgiving traffic is still well below last decade’s peak.
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Banning Reclining Seats In Coach
Putting reclining seats in airline economy-class cabins is an idea whose time has come, and gone.
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The Third World, Conveniently Close To Manhattan
Joe Biden is only partly right to compare LaGuardia to a third-world airport. Many in the third world are better.
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If You Can’t Beat ‘Em, Lobby Against ‘Em
Memo to American air carriers: Try matching stiff foreign competition with a better product.
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Crabs That Fly
Emirates offers a comfortable seat and good value on trans-Atlantic flights, so some U.S. carriers want to put a stop to it.
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Britain’s ‘Christmas Of Discontent’
Disruptive strikes can take all the fun out of a vacation.
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