When customers’ 4G phones began claiming 5G connections, AT&T was sending the wrong message.
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Tag Archives: AT&T
Google Fiber Gets Hung Up
Internet competition from Google Fiber is arriving at a snail’s pace, which suits existing providers just fine.
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Selling Unlimited Service, Within Limits
AT&T limits the data service it provides to customers on “unlimited” data plans. The FTC has a problem with this.
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Cellular Prices Rise, With A Boost From Washington
The Obama administration nuked AT&T’s deal with T-Mobile. Now comes the fallout: higher prices.
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One Holiday Gift We Can’t Return
Regulators gave consumers a gift by blocking AT&T’s merger with T-Mobile. Unfortunately, this is one holiday present we can’t return.
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Waiting For My Next iPhone
To Apple and AT&T: I won’t settle for just any 4G.
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Buying Customer Goodwill, And Keeping It
Anyone who runs a business knows that customers are among its most important assets. And although customers cannot be bought …
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Outflanking Mastercard And Visa
In business, as in war, it seldom pays to attack a powerful and well-entrenched adversary head-on. A successful assault is …
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Disabling Creeps, But Not Their Enablers
An actor speaks out against abuse on social media, whose algorithms force women to deal with creeps.
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