The FAA comes under fire for helping an airline deal with problems that the agency might have prevented in the first place.
Read More
Blowing The Whistle On Good Government Service
Tag Archives: Southwest Airlines
Fliers Left Up In The Air
Airlines will make better efforts to help passengers stranded by technical failures – when they have no other choice.
Read More
Crabs That Fly
Emirates offers a comfortable seat and good value on trans-Atlantic flights, so some U.S. carriers want to put a stop to it.
Read More
Flying The Competition
A recent trip showed me what I was missing by not traveling on big, legacy airlines. It turns out, not much.
Read More
What To Do About Crammed Overhead Bins
Lawmakers try to solve problems by making laws. But are baggage fees a problem, and are new laws the solution?
Read More
Southwest’s Lesson: Inspections May Not Be Enough
Federal authorities and independent aviation experts are assuring travelers that last week’s emergency aboard Southwest Airlines Flight 812 was an …
Read More
First-Class Airlines, And The Rest
Airlines assign their customers to different classes. I like to do the same to the airlines, and I have about …
Read More
The ‘Southwest Effect’ Expands Its Reach
Yesterday’s announcement that Southwest Airlines plans to acquire AirTran is welcome news for travelers, but it probably made Delta executives …
Read More
Buy Me A Spreadsheet, And Cracker Jack
Memo to the New York Mets front office, from one of your team’s diminishing number of followers: You seem to …
Read More
Not Much Change At The Airlines
Slammed by coronavirus, airlines try to coax new bookings while giving little to customers who planned ahead.
Read More